30-Day Money-Back
Guarantee
Not satisfied? Get a full refund within 30 days of purchase—no questions asked.
Our Commitment
At Social Cloud, we stand behind our product. If you're not 100% satisfied with Social Cloud within 30 days of your purchase, we'll refund your money—no questions asked.
- Full refund of your subscription fee
- No questions asked (you don't have to explain why)
- Fast processing (refunds issued within 3-5 business days)
- No hard feelings (we'd love to know what went wrong, but it's optional)
Eligibility
✓ Who's Eligible
- • All subscription plans (Starter, Growth, Enterprise)
- • Purchased within the last 30 days
- • First-time purchase (refund policy applies once per account)
✗ Who's NOT Eligible
- • Add-on services (separate refund policies)
- • Renewals (refunds only apply to first purchase)
- • Accounts with abuse (see Abuse Policy below)
How to Request a Refund
- 1Email us at support@socialcloud.io with subject line: "Refund Request"
- 2Include: Your account email, purchase date, reason (optional—helps us improve, but not required)
- 3We'll confirm your refund within 24 hours
- 4Refund processed to original payment method within 3-5 business days
That's it. No forms, no phone calls, no hassle.
Add-On Service Refund Policies
Done-for-You Publishing ($600/platform)
- • 100% refund if your app is not approved after our unlimited resubmissions
- • 50% refund if you cancel before Phase 2 (Asset Creation) begins
- • No refund after Phase 2 begins (we've already invested labor in assets)
Custom Assistance ($900+)
- • 100% refund if you cancel before work begins
- • 50% refund if you cancel after first session but before completion
- • No refund after work is completed
Custom Development ($2,000+)
- • 100% refund if you cancel before development begins (minus $200 admin fee)
- • 50% refund if you cancel during development (before final delivery)
- • No refund after code is delivered and accepted (30-day bug-fix guarantee included)